Shipping policy
Shipping Policy
All orders are processed within 1 to 7 business days (excluding weekends and holidays) after you receive your order confirmation email. You’ll get a shipping notification with a tracking number as soon as your package is on its way.
Shipping Rates & Delivery Estimates – Switzerland & United Kingdom
“BIO” Collection + Mugs + Posters
| Shipping Option | Estimated Delivery Time | Cost |
|---|---|---|
| Free Standard Shipping | 7–10 business days | Free |
| Shipping Option | Estimated Delivery Time | Cost |
|---|---|---|
| Free Standard Shipping | 15–21 business days | Free |
International Shipping (Outside Switzerland & UK)
“BIO” Collection Only
| Shipping Option | Estimated Delivery Time | Cost |
|---|---|---|
| International Standard | 7–10 business days | +5 CHF |
| Shipping Option | Estimated Delivery Time | Cost |
|---|---|---|
| International Standard | 15–21 business days | +5 CHF |
How Can I Track My Order?
Once your order has been shipped, you’ll receive an email with a tracking number you can use to check its status at any time.
If you haven’t received your package within 30 days of the shipping confirmation email, please contact us at contact@hooded.ch with your name and order number, and we’ll look into it for you.
If you have any other questions, don’t hesitate to reach out at contact@hooded.ch.